Experienced Customer Service
We’re more than just a friendly voice. Get to know our experienced customer service team.
At Factors Direct, we pride ourselves on our seasoned history in the property industry. With over two decades of experience in renting and selling properties, we recognised the urgent need to elevate the factoring experience for our clients. Thus, Factors Direct was born.
We believe that exceptional service should be the norm, not the exception, in the world of factoring. And we’re here to make that belief a reality. Our mission is to alleviate the burden of managing the shared areas in your building, whether you reside in a sleek, modern block or a classic, traditional tenement.
Our team is dedicated to maintaining your property with meticulous care. We can provide a comprehensive suite of services aimed at ensuring your building is consistently kept at a high standard. With regular inspections and proactive maintenance plans in place, we prevent minor repairs from escalating into major issues.
Transparent and timely communication forms the cornerstone of our customer service philosophy. Whether it’s to share the good news of a successful inspection or to advise on necessary maintenance to uphold your property’s value, we’ll keep you informed every step of the way. Our knowledgeable team is always on hand to guide you through the process.
At Factors Direct, exceeding your expectations is not just our commitment, it’s our benchmark. We invite you to reach out to us today, to discover the optimal property solutions that we can tailor to your needs.
Our business is built on delivering excellence in every facet of our service. Whether you’re an existing client or you’re new to Factors Direct, we’re eager to hear from you. Let us demonstrate our commitment to outstanding customer service first-hand.
Explore our Proactive Factoring solutions for residential property with shared common ownership.
Action on anti-social behaviour
Buying & Selling
Enforcing repairs