Trusted 24-Hour Emergency Assistance

Help is just a phone call away. Count on our 24-hour emergency assistance service.

At Factors Direct, we understand that emergencies can happen at any time, and swift response is crucial. That’s why we offer trusted 24-hour emergency assistance – a service that’s as reliable as it is necessary. Whether it’s a late-night leak or a sudden structural concern, our professional team is always just a call away. Armed with experience, expertise, and an unwavering commitment to your peace of mind, we ensure that your property receives the immediate attention it needs. With Factors Direct, you have a trusted partner on your side, providing round-the-clock assistance for your property emergencies, because your peace of mind is our top priority.

For any communal emergencies that occur outside of our regular business hours, you can still count on us. Simply dial our office number, 0141 739 4439, and our voicemail system will guide you to our emergency out-of-hours contractors. To keep the lines of communication open, we also ask that you email your property manager to apprise them of the situation. They will then follow up on the emergency repair on the next working day.

Keep in mind that in most situations, our contractors will prioritise making the area safe initially. Depending on the scope of work required, they may need to return for a comprehensive repair or provide quotes to our office for further procedures.

Please understand that our contractors will only be dispatched for emergencies that impact the common areas of your building. When you call, a series of questions will be asked to ensure the necessity of the contractor’s immediate presence. Given that emergency out-of-hours repairs typically involve higher call-out costs, we request that you contact us only in cases of true emergencies that can’t wait until the next working day.

With Factors Direct’s trusted 24-hour emergency assistance, you can have peace of mind knowing that help is always available when you need it. Because to us, your safety and the well-being of your property are always our utmost priority.